Privacy Policy

This Privacy Policy explains how Sehati Family Clinic ("we", "us") handles personal information you provide through this website. It is a general template and should be reviewed by a qualified legal advisor before launch.

Information we collect

When you submit the contact form, we collect the information you provide: your name, WhatsApp number, service of interest, preferred time, and any message. We do not collect medical records through this website.

How we use it

We use your details only to respond to your enquiry and arrange care — for example, to contact you on WhatsApp. We do not sell your personal information.

Third-party services

The contact form is delivered through a third-party form provider. We may use Google Analytics and Google Tag Manager to understand website usage, and we embed Google Maps to show our location. These providers process limited data under their own privacy terms.

Cookies

We use only the cookies necessary for the website to function and, if enabled, basic analytics cookies. If advertising cookies are ever used, we will request your consent.

Data retention

Enquiry details are kept only as long as needed to assist you and are reviewed for deletion periodically (for example, after 90 days), unless you become a patient and a longer clinical record applies under Indonesian regulations.

Your choices

You may ask us what information we hold about you, or request its correction or deletion, by contacting us at hello@sehaticliniksanur.com.

Contact

Questions about this policy can be sent to hello@sehaticliniksanur.com or raised with us on WhatsApp.

Last reviewed: this is placeholder content pending legal review.